Where to manage billing

Pro is billed through the App Store or Google Play account that bought the subscription. Manage or cancel it there.

App Store

Use this if you subscribed on iPhone or iPad.

1. Open Settings on the iPhone or iPad that bought Pro.
2. Tap your name, then Subscriptions.
3. Select ParentSplit to change, cancel, or see the renewal date.
4. You can also start at Apple subscription management or reportaproblem.apple.com for a charge question.

Google Play

Use this if you subscribed on Android.

1. Open the Google Play Store on the account that bought Pro.
2. Open payments and subscriptions, then subscriptions.
3. Select ParentSplit to change, cancel, or see the renewal date.
4. Google Play Help also covers subscription changes and refunds.

Why we cannot refund

We cannot change Apple or Google charges from the support inbox. Payment goes to the store, not to us.

1. If something looks wrong, tell us which store you used (App Store or Google Play).
2. We will point you to the right next step at Apple or Google.
3. We cannot issue a refund ourselves.